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South Africa Edition Independent Journalism
CORRECTIONS

Corrections

Amplifying South African voices, holding power accountable

At Africa Civic Lens, we are committed to accuracy and transparency in all our reporting. We recognize that despite our rigorous editorial processes, errors can occur. This policy outlines our commitment to identifying, acknowledging, and correcting factual mistakes promptly and visibly. How to Report Corrections Readers who identify factual errors in our articles are encouraged to contact our corrections desk immediately. Reports can be submitted via email to [email protected] or through our online corrections form available on every article page. Please provide the article title, publication date, the specific error, and supporting evidence for your claim. We also welcome corrections from the subjects of our reporting and from sources cited in our articles. Review Process Upon receipt, all correction requests are logged and reviewed by our editorial team within 24 hours. We verify the reported error against our original reporting, source materials, and publicly available information. Our corrections editor conducts a thorough investigation to determine whether a factual error has occurred and assess its significance to the overall accuracy of the article. Correction and Clarification Standards Once an error is confirmed, we will publish a correction or clarification prominently at the top of the original article. Corrections address factual inaccuracies that materially affect the article's content. Clarifications provide additional context or explanation when statements, while not technically inaccurate, may have been misunderstood or require further detail. All corrections and clarifications include the date they were made and a brief explanation of what was changed and why. For significant errors that affect multiple articles or represent a pattern of concern, we may publish a separate editor's note explaining the correction and our process for preventing similar errors in future reporting. Transparency and Accountability We maintain a public corrections log accessible on our website, documenting all substantive corrections made to our articles. This log demonstrates our commitment to accountability and helps readers understand our editorial standards. We believe transparency about our mistakes builds rather than diminishes reader trust. Contact Information Corrections Desk: [email protected] Phone: +27 (0)11 XXX XXXX Mailing Address: Africa Civic Lens, Johannesburg, South Africa Response time: 24-48 hours for initial assessment