Privacy Policy

PRIVACY POLICY Africa Civic Lens ("we," "us," "our," or "Company") operates the africaciviclens.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service. INFORMATION COLLECTION AND USE We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected: Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data Newsletter subscription preferences User account credentials Comments and feedback submissions Usage Data: We may also collect information about how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of cookies we use include: Session cookies (temporary, deleted when you close your browser) Preference cookies (remember your settings and preferences) Security cookies (for fraud prevention and user safety) Analytics cookies (understand how users interact with our content) Third-party services may also place cookies on your device. These include Google Analytics, social media platforms, and advertising partners. You can opt out of many third-party cookies through the Network Advertising Initiative opt-out page. USE OF DATA Africa Civic Lens uses the collected data for various purposes: To provide and maintain our Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer support and respond to your inquiries To gather analysis or valuable information so that we can improve our Service To monitor the usage of our Service To detect, prevent and address technical and security issues To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information LEGAL BASIS FOR PROCESSING PERSONAL DATA If you are from the European Economic Area (EEA), Africa Civic Lens's legal basis for collecting and using the personal information described above depends on the Personal Data we collect and the specific context in which we collect it: Africa Civic Lens needs to perform a contract with you You have given Africa Civic Lens permission to do so Processing your personal data is in Africa Civic Lens's legitimate interests Africa Civic Lens needs to comply with the law RETENTION OF DATA Africa Civic Lens will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. SECURITY OF DATA The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. THIRD-PARTY SERVICES Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We may use third-party service providers to monitor and analyze the use of our Service, including Google Analytics, social media analytics platforms, and advertising networks. These service providers may use cookies and similar technologies to collect information about your use of the Service. CHILDREN'S PRIVACY Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children under age 13 without verification of parental consent, we take steps to remove such information from our servers. YOUR RIGHTS Depending on your location, you may have certain rights regarding your personal data: Right to Access: You have the right to request access to the personal data we hold about you. Right to Rectification: You have the right to request correction of inaccurate personal data. Right to Erasure: You have the right to request deletion of your personal data under certain circumstances. Right to Restrict Processing: You have the right to request restriction of processing of your personal data. Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used and machine-readable format. Right to Object: You have the right to object to processing of your personal data for direct marketing purposes. To exercise any of these rights, please contact us using the information provided below. CONTACT US If you have any questions about this Privacy Policy, please contact us: By email: [email protected] By mail: Africa Civic Lens, South Africa By visiting our contact page: africaciviclens.com/contact Last Updated: January 2024